Staten Island
Staten Island is different from the rest of the city. Many properties are one- and two-family houses, and there are also garden apartment complexes, older buildings near the ferry, and plenty of storefronts. Douglas Security System (DSS) repairs and installs intercoms across Staten Island and has worked on New York intercom and security systems for over 35 years.
From a video doorbell-style door station for a house to a new entrance panel for an apartment complex, we’ll recommend what fits your property. Call (212) 262-2820 for a free quote.
See our intercom repair page for common fixes.
A video door station replaces an old doorbell or buzzer with a camera, a speaker, and a door or gate release. Here’s what to think about:
See all of our services.
For houses, a video door station with an indoor monitor and app access is usually the right fit. The Aiphone JP-DV has a vandal-resistant faceplate that stands up to the weather. For two-family homes, we install a separate station and monitor for each unit. For garden complexes and apartment buildings, the Comelit Ultra Touch gives residents video and phone access, often without replacing existing units, and our Comelit systems are no monthly fee systems.
Many homeowners also add security cameras for driveways and back doors.
Prices depend on the building, the number of apartments and entrances, and the condition of the wiring. Most single repairs, like replacing one apartment unit or fixing a door release, cost about $250 to $600. A video intercom for a small building with one entrance typically costs about $4,000 to $5,000 or more. These are average New York prices, not a fixed price list. See our intercom cost guide for more detail, and ask about our no monthly fee systems.
Staten Island is part of New York City, so apartment buildings follow the city’s intercom rules: class A multiple dwellings built or converted after January 1, 1968, with eight or more apartments must have a working intercom with two-way voice and door release. Private houses aren’t covered by that rule, but a video intercom still adds security. The rule comes from Section 50-a of the New York Multiple Dwelling Law. Read our guide to NYC intercom requirements.
We serve the whole island, including:
Staten Island homes are spread out, so we group appointments by area when we can. Tell us your neighborhood when you call, and we’ll find a time that works.
We also serve Brooklyn, Manhattan, Queens, the Bronx, and Long Island.
Staten Island rentals range from two-family homes to garden apartment complexes. For landlords, a working entry system means fewer tenant calls and fewer disputes about who let whom in. We install separate stations for each unit in two-family homes, upgrade entrance panels in garden complexes, and add keypads or key fobs so you don’t have to replace keys every time a tenant moves. Apartment buildings also have to meet NYC’s rules; see our guide to NYC intercom requirements.
If your door station or buzzer still works most of the time, a repair is usually the most affordable fix. If it fails often, parts are hard to find, or you want to see visitors and answer from your phone, an upgrade makes more sense. Many homeowners replace an old doorbell or buzzer with a video door station and app access, and many buildings replace only the entrance panel. We’ll give you both prices so you can compare. See intercom repair and video intercom installation.
Packages left on porches and stoops are a common problem. A video door station with phone access lets you talk to couriers and ask them to leave packages in a safer spot. Adding a camera that covers the porch and driveway gives you a record of every delivery. See our security cameras.
Garden complexes and co-ops on Staten Island often have several low-rise buildings, each with its own entrance. Connecting every entrance to one system gives residents one app and management one directory to update. We check each building’s wiring and door hardware, then recommend whether to repair, upgrade the entrance panels, or replace the system.
Many Staten Island homes have a front gate or a long driveway. A gate station with a camera and remote release lets you see visitors and open the gate from inside or from your phone. For longer distances, we choose equipment designed for the cable run or a network connection, so the signal stays clear.
Medical offices, professional offices, and shops along Hylan Boulevard, Richmond Avenue, and Forest Avenue use video intercoms to screen visitors before unlocking the door. We install entrance stations, desk stations or app access for staff, and keypads like the Aiphone AC-10S keypad for employee entry, plus cameras at the door.
Tenants in Staten Island apartment buildings should report a broken intercom or buzzer to the landlord or management in writing. If it isn’t repaired, tenants can contact NYC 311. Landlords can call us for a repair quote.
Yes. We install video door stations, indoor monitors, and app access for one- and two-family houses across Staten Island.
The whole island, including St. George, Stapleton, New Dorp, Great Kills, Tottenville, Todt Hill, Port Richmond, and more.
Yes. We install a separate door station and indoor monitor for each unit, and each household can have its own app access.
We choose weather-rated, vandal-resistant stations and protected mounting to help them last in coastal conditions.
Yes. We repair older audio systems and can upgrade them to video, often reusing existing wiring and apartment units.
Yes. We install door stations with app access, so you can see and talk to visitors and couriers from your phone, even when you’re not home.
Yes. We install intercoms, keypads, and cameras for storefronts, medical offices, and professional buildings across Staten Island.
Yes. In most houses, we can use the existing doorbell wiring or run new cable to install a video door station with an indoor monitor and phone access. We check the wiring and power first, so the new system works reliably.
Most single repairs cost about $250 to $600, and a video intercom for a small building with one entrance typically costs about $4,000 to $5,000 or more. These are average New York prices. We give you a free quote after an inspection.
In many buildings, yes. Our Comelit video intercom works alongside existing intercom units, so you can add video and phone access without rewiring the whole building.
Not with our Comelit systems. They’re a one-time investment with no monthly payment. Property management software and call-log servers are optional and sold separately.
On Comelit video intercom installs, we offer a 3-year guarantee on Comelit material and a 1-year guarantee on service and labor.
Call (212) 262-2820 or use the form on this page. Tell us about the property and what isn’t working, and we’ll schedule an inspection.