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Intercom Installation and Repair on Long Island, NY

Long Island

Long Island Intercom Repair and Installation

Douglas Security System (DSS) serves Long Island as well as the five boroughs. From single-family homes and garden apartment complexes to co-ops, offices, and storefronts, we install and repair intercom and security systems for properties across Long Island, with over 35 years of experience in the New York area.

If you’re replacing an old buzzer, adding video and phone access, or securing a building entrance, we’ll inspect your property and give you a free quote. Call (212) 262-2820 to get started.

What Kinds of Long Island Properties Do We Work On?

  • Single-family homes: Owners who want a video door station, indoor monitors, and app access.
  • Garden apartment complexes: Low-rise buildings with several entrances, common in Nassau County.
  • Co-ops and condos: Buildings with boards that want reliable entry and easy management.
  • Offices and medical buildings: Professional offices that screen visitors before unlocking the door.
  • Storefronts and commercial properties: Shops and businesses that want intercoms tied to access control and cameras.
  • Gated properties: Homes and complexes with gates that need a call box and remote release.

Comelit video intercom kit with touch screen entrance panel for Long Island buildings

What Intercom Problems Are Common on Long Island?

  • Outdated door buzzers: Many homes and older buildings still have basic buzzers without video.
  • Long distances between gate and house: Gated properties need systems designed for long cable runs or network connections.
  • Weather exposure: Coastal and exposed entrances wear out outdoor stations faster.
  • Several entrances in complexes: Garden apartments often need one system that ties several doors together.
  • Offices without a receptionist: Small offices need to see and talk to visitors before letting them in.

Gate and Entrance Systems for Long Island Properties

Many Long Island properties have gates, long driveways, or separate buildings, which changes how an intercom should be designed:

  • Gate call boxes: a weather-rated station at the gate lets visitors call the house, and you can open the gate from an indoor monitor or your phone.
  • Long distances: when the gate is far from the house, we choose equipment rated for the distance, or a network-based system that uses existing data cable or a wireless link.
  • Several doors: homes and offices with a front door, side door, and gate can tie them all into one system.
  • Cameras: a camera at the gate or driveway records who comes and goes, even when no one calls.
  • Access for staff and deliveries: codes or key fobs let housekeepers, contractors, and couriers in without handing out keys.

We plan the layout on-site and give you a clear quote before any work starts.

Intercom and Security Services in Long Island

  • Intercom repair: dead buzzers, entrance panels, apartment units, door releases, power supplies, and wiring. See intercom repair.
  • Intercom installation: new audio and video systems for houses, apartment buildings, and offices. See video intercom installation.
  • Video upgrades: audio-to-video upgrades that often reuse existing wiring and apartment units.
  • Access control: keypads, key fobs, and card readers for lobbies, gates, and service doors.
  • Security cameras: HD and IP cameras with remote viewing.
  • Door strikes and locks: electric strikes, closers, and smart locks that keep the entrance secure.

See all of our services.

Dome security camera installed at a Long Island building entrance

Which Intercom Systems Work Well on Long Island?

For homes, a video door station like the Aiphone JP-DV with an indoor monitor and app access is a simple, reliable setup. For garden complexes and co-ops, the Comelit Ultra Touch gives residents touch screen entry and phone access, and our Comelit systems are no monthly fee systems. For offices and commercial buildings, we pair the intercom with a keypad like the Aiphone AC-10S keypad and security cameras at the entrance. Buildings that want cloud management can use the DNAKE S617.

Indoor video monitor for a Long Island home intercom system

Tips for Long Island Property Owners

  • Check local requirements. Rules for multi-family buildings on Long Island depend on the town or village and on state codes, so check with your local building department for your property.
  • Plan gate systems carefully. Long runs between a gate and the house need the right equipment and cable.
  • Choose weather-rated stations. Especially near the shore.
  • Compare total costs. Look at five- and ten-year costs, including any monthly fees. See our intercom cost guide.

What Does an Intercom Cost in Long Island?

Prices depend on the building, the number of apartments and entrances, and the condition of the wiring. Most single repairs, like replacing one apartment unit or fixing a door release, cost about $250 to $600. A video intercom for a small building with one entrance typically costs about $4,000 to $5,000 or more. These are average New York prices, not a fixed price list. See our intercom cost guide for more detail, and ask about our no monthly fee systems.

Intercom Requirements in Long Island

New York City’s intercom rules come from the state Multiple Dwelling Law, which applies to New York City. On Long Island, requirements for multi-family buildings depend on the local town or village and on state codes, so the rules for your building may be different. If you manage buildings in the city too, see our guide to NYC intercom requirements.

How Does Service Work in Long Island?

  1. Call or send a message with the address and what’s happening.
  2. Free inspection: a technician checks the panel, wiring, power supply, door strike, and apartment units.
  3. Clear quote before any work starts, with options when a repair and an upgrade both make sense.
  4. Repair or installation, then we test every unit and the door release.
  5. Support afterward. Call us any time something isn’t working right.

Long Island Communities We Serve

We work with properties across Long Island. Communities we serve include:

  • Hempstead, Garden City, and Mineola
  • Valley Stream, Lynbrook, and Rockville Centre
  • Freeport, Baldwin, and Oceanside
  • Long Beach and Island Park
  • Great Neck, Port Washington, and Manhasset
  • Hicksville, Levittown, and Westbury
  • Huntington, Babylon, and Lindenhurst
  • Other Nassau and Suffolk County communities. Call us to confirm your address.

For properties farther east in Suffolk County, call us first to confirm scheduling. We’ll let you know right away if your address is in our service area.

We also serve Brooklyn, Manhattan, Queens, the Bronx, and Staten Island.

See all of our service areas.

Why Property Owners in Long Island Choose DSS

  • Licensed and insured, so your property is protected while we work.
  • Over 35 years of intercom and security work in the New York area.
  • Certified technicians trained on audio, video, and app-based systems.
  • Repair first: we only recommend a replacement when it saves you money.
  • Free quotes and clear prices before any work starts.
  • A local office at 1541 E 46th Street in Brooklyn. Learn more about DSS.

Long Island Intercom FAQs

Yes. We install and repair intercoms for homes, apartment buildings, co-ops, offices, and storefronts across Long Island.

We serve Nassau and Suffolk County communities, including Hempstead, Garden City, Valley Stream, Freeport, Long Beach, Great Neck, Hicksville, Huntington, and more. Call to confirm your address.

Yes. We install gate call boxes with remote door or gate release, designed for the distance between the gate and the house.

Not directly. The Multiple Dwelling Law’s intercom rules apply to New York City. On Long Island, requirements depend on the local town or village and on state codes.

Yes. We install video intercoms tied to keypads, card readers, and cameras so offices can screen visitors before unlocking the door.

Yes. We serve many Suffolk County communities as well as Nassau County. Call us with your address and we’ll confirm scheduling.

Yes. With an app-enabled system, you can see visitors at the gate, talk to them, and open the gate from your phone.

It depends on the number of doors, monitors, and whether you need a gate station. A simple video door station with one indoor monitor costs much less than a gate system with several monitors. We quote each home after a free inspection.

Most single repairs cost about $250 to $600, and a video intercom for a small building with one entrance typically costs about $4,000 to $5,000 or more. These are average New York prices. We give you a free quote after an inspection.

In many buildings, yes. Our Comelit video intercom works alongside existing intercom units, so you can add video and phone access without rewiring the whole building.

Not with our Comelit systems. They’re a one-time investment with no monthly payment. Property management software and call-log servers are optional and sold separately.

On Comelit video intercom installs, we offer a 3-year guarantee on Comelit material and a 1-year guarantee on service and labor.

Call (212) 262-2820 or use the form on this page. Tell us about the property and what isn’t working, and we’ll schedule an inspection.