These are the intercom systems, access control, and security camera products DSS installs and services across NYC and Long Island. We know every product here well. We install it, program it, and support it after the job is done.
Prices depend on your building and the wiring we find, so every order starts with a free quote. See our intercom cost guide for typical prices. Call (212) 262-2820 and we’ll help you pick the right system. You can also learn more about our intercom installation and repair services.
Comelit. Italian-designed video intercoms with touch screen entrance panels and a phone app. The Comelit Ultra Touch panel and the Ultra Touch VIP Kit are popular upgrades for apartment buildings, and they can work alongside your existing intercom units.
Aiphone. A long-time standard in NYC buildings. We install and repair the Aiphone GT Series multi-tenant system, including entrance panels like the GT-DMB-N and tenant stations like the GT-1C7, plus the JP Series for smaller buildings.
DNAKE. Cloud-based smart intercoms with facial recognition and large touch screens, like the DNAKE S617.
We also work with Akuvox, ButterflyMX, DoorKing, Linear, Leedan, Elvox, and 2Easy systems.
The right intercom system depends on your building, not on what’s newest. Here’s what we look at with you:
For video surveillance, we install IP cameras like the PAR 4MP turret camera and the PAR 2MP bullet camera. They come with recording, remote viewing, and cloud storage options.
We also carry replacement parts that keep older intercoms running, such as the PK-543A intercom amplifier and handset-style apartment stations. Plus, replacing one failed part is often much cheaper than buying a new system.
You can find many of these products online, but an intercom only works as well as its installation. When you buy through DSS, a certified technician checks your wiring and installs the system. The technician also programs every apartment and shows you how to use the app. Plus, you get one company to call if something goes wrong. On Comelit video intercom installs, we offer a 3-year guarantee on Comelit material and a 1-year guarantee on service and labor. DSS is licensed and insured, so your property is protected while we work.
Many buildings combine these. For example, a new video panel with phone access can still ring the existing apartment units. Read about our audio-to-video upgrade.
If you manage one or more buildings, the right intercom system depends on more than price. Think about how tenants get deliveries and how often residents move. Also consider how many entrances you need to control. Do you want to update the directory from your phone or computer? Using one system across your buildings also makes repairs faster. We’ll help you compare the total cost over five and ten years, including any monthly fees. See our intercom cost guide.
DSS installs every product on this page. Once you choose one, a technician visits the property. They check the wiring, the door hardware, and where the equipment will go. Then you get a written quote, and we schedule the installation. We program and test the system before we leave. If you’re not sure which product fits, call us. We’ll recommend one after the visit.
DSS has also installed and repaired intercom and security systems in New York for over 35 years. Questions about a product? Call (212) 262-2820 or visit our office at 1541 E 46th Street, Brooklyn, NY 11234.
For a private house or a two-family home, a video door station is usually all you need. For example, the Aiphone JP-DV comes with an indoor monitor and phone access. Small walk-ups often do well with a compact video entrance panel. It works with the existing apartment units, so the cost stays down. We’ll help you choose between a simple wired system and one with app access. The choice depends on how you want to answer the door.
Offices and shops usually need three things. First, a video entrance station at the door. Second, a desk station or app for staff. Third, a way for employees to get in without a key. A keypad like the Aiphone AC-10S keypad handles staff entry. A camera at the door also gives you a record of visitors. We can connect these, so one person manages the entrance from the front desk.
Yes. We install, program, and service every product listed here, and we can repair many older systems that aren’t listed. That covers intercoms, video intercoms, door buzzers, security cameras, and access control such as keypads, key fobs, and card readers. The brands we install are Comelit, Aiphone, and DNAKE. Programming matters as much as mounting, because a unit that is wired correctly but set up wrong will still fail residents.
It depends on the number of units, the entrance panel you choose, and the condition of your wiring. We give you a free quote after we inspect the building, so you know the full price before any work starts. For scale, an average NYC video system for a small one-entrance building runs $4,000 to $5,000 or more, and that is not a fixed price. Video usually adds roughly 15 to 40 percent over an audio system.
In many buildings, yes. Our Comelit video intercom works alongside your existing intercom units, so tenants keep their apartment units and can also answer the door from their cellphones. Because the old wiring stays in use, walls often stay closed, which cuts labor and disruption in occupied buildings. Whether your wiring qualifies depends on its condition, which we check at the inspection. Worn or damaged runs in older buildings may need repair first.
Our Comelit systems are a one-time investment with no monthly payment. Property management software and call-log servers are optional and sold separately. Basic calling and door release do not depend on any subscription. The optional pieces are aimed at managers who want extras such as records of who rang which apartment, and a building that doesn’t need them can simply skip them without losing the intercom itself.
It depends on the building. The Aiphone GT Series is a strong choice for large multi-tenant buildings, Comelit Ultra Touch works well when you want touch screen entry and phone access with your existing units, and DNAKE suits buildings that want cloud access and facial recognition. Comelit Ultra Touch includes 15 app licenses. The deciding factors are apartment count, existing wiring, whether residents want phone access, and budget. We’ll recommend one after seeing the property.
Yes. We carry common parts like intercom amplifiers and handset-style apartment stations, so many repairs on older systems are done in one visit. Amplifiers and handsets are among the parts that fail most often in older audio systems, which is why stocking them pays off. If the fault turns out to be in the wiring or the entry panel, the repair takes longer, and we confirm that after diagnosis.
On Comelit video intercom installs, we offer a 3-year guarantee on Comelit material and a 1-year guarantee on service and labor. In practice, a defective Comelit panel or monitor is covered for three years, while a problem with our installation work is covered for one. For other products, we explain the manufacturer warranty before we start, since Aiphone and DNAKE set their own terms.
Call (212) 262-2820 or send us a message through the contact page. We’ll confirm the right product for your building and give you a free quote. It speeds things up to have the address, the number of apartments and entrances, and a short description of what the current system does or fails to do. A photo of the existing entry panel helps us identify the model.