Description
Video Intercom Entry System Installation in NYC
A video intercom entry system lets tenants or homeowners see and talk to visitors before they open the door. It replaces or upgrades a basic buzzer with a camera at the entrance and a screen or phone app inside. You can see the full range of Comelit intercom systems on the manufacturer’s site.
DSS installs the Video Intercom Entry System across Brooklyn, Manhattan, Queens, the Bronx, Staten Island, and Long Island. A certified technician checks your wiring and existing equipment, mounts and connects the video intercom entry system, programs it, and tests it before we leave. We’ve been installing and repairing intercom and security systems in New York for over 35 years, from our office at 1541 E 46th Street in Brooklyn. Learn more about our intercom repair and installation services.
Is the Video Intercom Entry System Right for Your Building?
- Apartment buildings upgrading from audio-only buzzers
- Private houses that want to see who is at the door
- Offices and storefronts that need to screen visitors
Not sure? Tell us about your property and we’ll recommend the right option. You might also compare the Comelit Ultra Touch panel.
Why Buy Through DSS?
- Professional installation by certified technicians
- Licensed and insured
- Free quote before any work starts
- One company to call for repairs and support
- Service across the five boroughs and Long Island
The product comes with the manufacturer’s warranty, and we explain exactly what it covers before we start. Our own support continues after the install.
Video Intercom Entry System FAQs
Do you install the Video Intercom Entry System in NYC?
Yes, DSS installs and services the Video Intercom Entry System across Brooklyn, Manhattan, Queens, the Bronx, Staten Island, and Long Island. Every job starts with a free quote. Video also needs a good mounting spot for the camera panel, a clear view of the entrance, and power at the door. We assess all of that during the inspection, along with the wiring you already have.
How much does it cost to install the Video Intercom Entry System?
It depends on your building, the number of units or doors, and the condition of your wiring. We inspect the property and give you a clear price before any work starts. For reference, the average NYC price for a video system in a small one-entrance building is $4,000-$5,000 or more, and video adds roughly 15-40% over audio. Those are averages, not a fixed price.
Can a video intercom use my building’s existing wiring?
In many buildings, yes. Our Comelit video intercom works alongside your existing intercom units, so you can add video without rewiring the whole building. What decides it is the condition of the old cable and how it was run through the risers, so we test it first. Where a section is damaged, the repair can be limited to that section instead of the whole building.
What warranty do I get?
The manufacturer’s warranty covers the product, and we explain exactly what it covers before we start. With Comelit systems, there is a 3-year guarantee on Comelit material and a 1-year guarantee on service and labor. A video system has more parts than audio, including cameras, screens, and power supplies, so it is worth knowing which are covered and for how long. Our own support continues after the install.
Can I answer the door from my phone?
Yes, with an app-enabled system. We set up the app during installation, so you can see and talk to visitors from anywhere. When a visitor rings, the call can reach your phone over the internet as well as the unit in your apartment. You need a decent Wi-Fi or cellular connection to pick up. Comelit Ultra Touch includes 15 app licenses.
How long does it take to install the Video Intercom Entry System?
Most single-door or single-unit installs are finished in one visit. Video adds a camera panel at the entrance and new screens or links in the apartments, so it takes somewhat longer than an audio-only swap. A building with many units or entrances needs more days. The timeline comes with your quote, and the wiring condition we find at inspection is the main thing that can change it.
Do you repair the Video Intercom Entry System if it stops working?
Yes, we do. We diagnose and repair the Video Intercom Entry System and the wiring and power around it. Common video faults include a blank or dim screen from a weak power supply, a damaged camera cable, or a worn door release. If repair is not the sensible route, we explain replacement options and prices first, so you can compare before spending.
Which areas do you serve?
Our service area covers Brooklyn, Manhattan, Queens, the Bronx, Staten Island, and Long Island, with the office at 1541 E 46th Street in Brooklyn. Over 35 years in New York means we know the mix of brownstones, co-ops, and large elevator buildings across these areas. Long Island coverage is Nassau and parts of Suffolk, so give us the address if you are unsure.
Ready for a quote? Call (212) 262-2820 or contact us.





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