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Intercom and Security Service Areas: NYC and Long Island

Service Areas

Where Douglas Security System Works

Douglas Security System (DSS) installs and repairs intercoms, door buzzers, security cameras, and access control systems across all five boroughs of New York City and on Long Island. Our office is at 1541 E 46th Street in Brooklyn, NY 11234, and our licensed and insured technicians travel to apartment buildings, co-ops, condos, houses, offices, and storefronts throughout the area.

Below you’ll find the neighborhoods we serve in each borough, the kinds of buildings we work on there, and a link to each area’s page. Not sure if we cover your address? Call (212) 262-2820.

Brooklyn

Brooklyn is home base. We work in every Brooklyn neighborhood, including Park Slope, Bay Ridge, Dyker Heights, Sunset Park, Flatbush, Midwood, Crown Heights, Bedford-Stuyvesant, Williamsburg, Greenpoint, Bushwick, Borough Park, Bensonhurst, Sheepshead Bay, Brighton Beach, Canarsie, Marine Park, Mill Basin, Brooklyn Heights, Cobble Hill, Carroll Gardens, Fort Greene, Clinton Hill, and East New York.

Common jobs here include stoop-mounted panels on brownstones, aging audio systems in pre-war walk-ups, and video upgrades in large elevator buildings. See intercom repair in Brooklyn.

Comelit video intercom entrance panel installed by DSS in a Brooklyn apartment building

Manhattan

We serve all of Manhattan, including the Upper East Side, the Upper West Side, Harlem, East Harlem, Hamilton Heights, Washington Heights, Inwood, Midtown, Murray Hill, Hell’s Kitchen, Chelsea, Gramercy, the Flatiron District, Greenwich Village, the West Village, the East Village, the Lower East Side, Chinatown, SoHo, Tribeca, the Financial District, and Battery Park City.

Manhattan work often involves co-op and condo boards, doorman lobbies, telephone entry systems, and landmark entrances. See intercom installation in Manhattan.

Queens

Our Queens service area includes Astoria, Long Island City, Sunnyside, Woodside, Jackson Heights, Elmhurst, Forest Hills, Rego Park, Kew Gardens, Flushing, Bayside, Whitestone, Fresh Meadows, Jamaica, Richmond Hill, Ozone Park, Howard Beach, Ridgewood, Middle Village, Maspeth, and the Rockaways.

We often work on garden apartment co-ops with several entrances, six-story elevator buildings, and two- and three-family homes. See intercom repair in Queens.

The Bronx

In the Bronx, we work in Riverdale, Kingsbridge, Spuyten Duyvil, Fordham, Belmont, University Heights, the Grand Concourse, Highbridge, Mount Eden, Pelham Bay, Pelham Parkway, Morris Park, Throgs Neck, Parkchester, Soundview, Castle Hill, Mott Haven, Hunts Point, Wakefield, Williamsbridge, and Co-op City.

Bronx jobs often involve large pre-war buildings with heavy daily traffic, where vandal-resistant panels and strong door hardware matter most. See intercom systems in the Bronx.

Dome security camera at a Bronx building entrance

Staten Island

We serve the whole island, including St. George, Tompkinsville, Stapleton, New Brighton, West Brighton, Port Richmond, Grasmere, Rosebank, South Beach, New Dorp, Midland Beach, Great Kills, Eltingville, Annadale, Huguenot, Tottenville, Bulls Head, Todt Hill, Willowbrook, and Mariners Harbor.

On Staten Island, we install many video door stations for one- and two-family homes, plus entrance panels for garden complexes and storefronts. See intercom repair on Staten Island.

Long Island

We also serve Long Island, including Nassau County communities such as Hempstead, Garden City, Mineola, Valley Stream, Lynbrook, Rockville Centre, Freeport, Baldwin, Oceanside, Long Beach, Great Neck, Port Washington, Hicksville, Levittown, and Westbury, and Suffolk County communities such as Huntington, Babylon, and Lindenhurst. Call to confirm scheduling for addresses farther east.

Long Island work includes homes with gates, garden apartments, offices, and storefronts. Note that NYC’s intercom rules come from the Multiple Dwelling Law, which applies in New York City; Long Island requirements depend on the local town or village. See intercom installation on Long Island.

Services Available in Every Area

Indoor video intercom monitor for apartments and homes across NYC and Long Island

Buildings We Work On

  • Pre-war walk-ups and tenements
  • Brownstones and converted rowhouses
  • Six-story and high-rise elevator buildings
  • Co-ops and condos
  • Garden apartment complexes
  • One-, two-, and three-family homes
  • Mixed-use buildings with storefronts
  • Offices, medical practices, and commercial buildings

How Service Works Across NYC

  1. Call or send a message with the address and what you need.
  2. We schedule a visit with a technician who works in your area.
  3. We inspect the system and give you a clear quote before any work starts.
  4. We complete the repair or installation and test everything before we leave.

Because our office is in Brooklyn, we’re closest to Brooklyn, Queens, and Staten Island, and we schedule work in every borough and on Long Island.

DSS at a Glance

  • Company: Douglas Security System, Inc. (DSS)
  • Office: 1541 E 46th Street, Brooklyn, NY 11234
  • Phone: (212) 262-2820
  • Experience: over 35 years of intercom and security work in New York
  • Licensed and insured: yes
  • Service area: Brooklyn, Manhattan, Queens, the Bronx, Staten Island, and Long Island
  • Main services: intercom repair and installation, video intercoms, door buzzers, security cameras, access control, locks
  • Brands installed: Comelit, Aiphone, and DNAKE
  • Warranty on Comelit installs: 3 years on Comelit material, 1 year on service and labor
  • Monthly fees: none on our Comelit systems

Why Local Experience Matters in NYC Buildings

Intercom and door problems in New York look different from place to place. A brownstone in Park Slope, a six-story co-op in Forest Hills, a large pre-war building on the Grand Concourse, and a two-family home in Great Kills each have their own wiring, door hardware, and weather exposure. After more than 35 years in these buildings, we know what usually fails in each type, which parts are hard to find, and when an older system is worth repairing. That experience helps us find the real cause faster and recommend the option that fits the building, not just the one that’s easiest to sell.

Rules and Approvals That Vary by Area

Some requirements depend on where the property is:

  • NYC apartment buildings: intercom and entrance door requirements under Section 50-a of the Multiple Dwelling Law. See NYC intercom requirements.
  • Landmark and historic districts: many blocks in Brooklyn and Manhattan need approval for exterior changes from the NYC Landmarks Preservation Commission.
  • Co-op and condo buildings: boards and managing agents often review equipment, finishes, schedules, and contractor paperwork.
  • Long Island: rules depend on the town or village, and gated properties often need equipment rated for long cable runs.

We plan for these during the quote, so there are no surprises once the work starts.

Security Cameras and Access Control in Every Borough

Most of our intercom customers also ask about cameras and access control. In every area we serve, we install cameras at entrances, lobbies, package areas, and driveways, and we add keypads, key fobs, or card readers for residents and staff. Tying the intercom, cameras, and door hardware together gives you one system to manage and one company to call.

What to Tell Us When You Call

  • The property address and type (apartment building, house, office, or storefront)
  • How many apartments, units, or entrances there are
  • What’s happening: a dead buzzer, a door that won’t open, or a new installation
  • Whether the problem affects one unit or the whole building
  • The brand of the current system, if you know it
  • Any board, management, or landmark requirements

With these details, we can send the right technician and bring the right parts.

Not Sure If We Cover Your Address?

If your property is near a borough line, in a part of Long Island not listed above, or just outside the city, call (212) 262-2820 or use the form on this page. Tell us the address and what you need, and we’ll let you know right away whether we can help and when we can schedule a visit.

Service Area FAQs

DSS serves all five boroughs of New York City (Brooklyn, Manhattan, Queens, the Bronx, and Staten Island) and Long Island, including Nassau County and parts of Suffolk County.

Our office is at 1541 E 46th Street, Brooklyn, NY 11234.

We give you a clear quote before any work starts, so you know the full price in advance, wherever your property is.

Yes. Douglas Security System is licensed and insured.

Yes. We work on apartment buildings, co-ops, condos, houses, offices, storefronts, and other commercial properties.

Intercom repair, door buzzer repair, video intercom installation, audio-to-video upgrades, security cameras, access control, locks, and cabling are available in every area we serve.

Not directly. NYC’s intercom requirements come from the Multiple Dwelling Law, which applies in New York City. Long Island requirements depend on the local town or village.

Call (212) 262-2820 or use the form on this page with your address and what you need, and we’ll schedule a visit.

Yes. Call with the address and we’ll confirm right away.